1. Information We Collect

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We may collect the following types of information:

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a. Personal Information:

This includes your name, address, email, phone number, and other identifying details provided when you:

• Fill out our contact form or communicate with us.

• Request information about our services.

• Enroll a loved one in our care community.

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b. Non-Personal Information:

We may collect non-identifying data such as browser type, IP address, device information, and browsing behavior when you visit our website.

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c. Sensitive Information:

In some cases, we may collect health-related or other sensitive information necessary to provide care services. Such information will be handled with the highest level of confidentiality and only as permitted by law.

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2. How We Use Your Information

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We use the information we collect to:

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• Provide and personalize our care services.

• Communicate with you regarding inquiries, services, or updates.

• Improve our website, offerings, and customer experience.

• Comply with legal and regulatory requirements.

• Safeguard the health and safety of our residents.

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3. How We Share Your Information

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We do not sell or share your personal information for marketing purposes. However, we may disclose your information:

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• With Service Providers: To trusted third parties who assist in operating our services, subject to confidentiality agreements.

• As Required by Law: To comply with legal obligations, court orders, or government requests.

• In Case of Emergencies: To protect the health and safety of residents, staff, or others.

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4. Security of Your Information

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We take reasonable steps to safeguard your information from unauthorized access, use, or disclosure. This includes implementing administrative, technical, and physical security measures. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Privacy Choices

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• Access and Updates: You may request to access or update your personal information by contacting us.

• Opt-Out: You can opt out of receiving marketing communications from us at any time.

• Cookies: Most web browsers allow you to manage cookies. You can modify your settings to refuse cookies, though this may affect your experience on our website.

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6. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

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7. Children’s Privacy

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Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to delete it.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The effective date of the policy will be updated, and significant changes will be communicated through our website or other appropriate means.

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9. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

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St. Paul Residential Care Facility for the Elderly
22235 Wyandotte St., Canoga Park, CA 91303, United States
Phone: (818) 448-2967
Email: stpaulseniorliving@gmail.com

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Thank you for trusting St. Paul Residential Care Facility for the Elderly. Your privacy is our priority.